Izini
Everything Izini does →NDPA s.34s.38
Request register
Requests to see, correct, delete or move personal data land in one register with an identity check, a due date and a full history.
Product / Customer data requests
Answer every request about personal data on time, and on record.
Customers can ask to see, correct, delete or move the data you hold about them, and the NDPA expects you to respond without unreasonable delay. Izini opens a case for each request, checks who is asking and reminds you before it runs late.
Nothing gets lost
Requests from your banner, website, email and systems all land in one register.
The right person gets the data
An identity check comes before anything is released.
You can show what you did
Each case keeps a full history for complaints and your annual audit.
How it works
What your team gets
GAID 2025
Resolve complaints before they reach the regulator
A desk for privacy complaints, with ready-made scenarios and a record of how each one was handled. Many complaints end here instead of at the NDPC.
Also included
Everything else in customer data requests
Requests from any channel
Requests can come from your cookie banner, your website, email or your own systems, and all of them open a case in the same register.
Where the data lives
Connect the systems that hold customer data, so each request shows your team where to look and what to remove.
For your DPO
How it maps to the law
What the NDPA asks of you in this area, and the evidence Izini keeps for each requirement.
| What the law asks | Where it comes from | What Izini keeps for you |
|---|---|---|
| Give people access to their data, and correct or delete it | NDPA s.34 | The request, the identity check and the response |
| Let people take their data elsewhere | NDPA s.38 | Portability requests in the same register |
| Respond without unreasonable delay | NDPA s.34 | Dates for every step, tracked against a 30-day target |
The NDPA does not set a fixed number of days for a response. Izini's 30-day target is an internal benchmark you can show as evidence of a prompt reply.
See where your business stands
In a 30-minute demo we look at your own website, show you what the NDPA expects of an organisation like yours, and answer your questions about setup and price.
- A walk through Izini using your own website
- A cookie scan of your site, yours to keep
- Straight answers on scope, timelines and pricing
Book a demoChat on WhatsAppWe reply within one business day.